Privacy Policy


Smith Altman Insurance works with Google to research certain usage and activities on our web site on our behalf. Google uses web beacons to conduct this research. The information collected through these web beacons is used to find out more about our users, including user demographics and usage patterns, for more accurate reporting and to improve the effectiveness of our marketing. Information recorded through the use of these web beacons is aggregated and then shared with us. No personally identifiable information about you is shared by Google with Smith Altman Insurance as a result of this research. If you prefer that Google does not record information by means of these web beacons on the Smith Altman Insurance web site, please visit Google in order to opt out.

Smith Altman Insurance and its affiliated companies appreciate the trust you place in us when you ask us to help protect you and your assets. You trust us with your private, personal information when you purchase insurance from us. We are committed to protecting your private information. Smith Altman Insurance does not sell information about you to others.

To learn more about how Smith Altman Insurance collects and uses your personal information, please read the following notice. Smith Altman Insurance's Sources of Information About You We collect personal information about you from:

  • The information you provide on applications or other forms (such as your name and address)
  • Your transactions with us (such as your payment history and claims information)
  • The information we receive from a consumer reporting agency (such as your credit history)
  • Your insurance Agent/Broker (such as updated information pertaining to your account)

Smith Altman Insurance's Use of Your Personal Information

We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. For example, we may share any or all of your information with our affiliated companies. We may also disclose any or all information we have collected about you to companies that perform services on our behalf. When we make this type of disclosure it is done to service your HIA account or policy, or to inform you about Smith Altman Insurance products and services. Before disclosing your information, we require these companies to promise to keep it confidential and use it only for the transaction we request.

Information About Smith Altman Insurance's Web Site Information collected
Smith Altman Insurance collects personal information (for example, name, address, e-mail address, telephone number or social security number) on our web site only when you voluntarily provide it to us. Only your Internet domain is recognized when you visit our website; your individual e-mail address is not.

Information sharing and use
Smith Altman Insurance does not sell information about you to others. If you only browse our web site and do not supply any information, you will not receive unsolicited e-mail, telephone calls, or other marketing materials from Smith Altman Insurance as a result of your visit. When you make changes to your account or request more information about our products we may forward information you supply to us to your Smith Altman Insurance Independent Insurance Agent/Broker. We do this so they can service your account or contact you with additional information about our products.

Links to other sites
Smith Altman Insurance's web site contains links to other web sites. These other web sites are not under Smith Altman Insurance's direct control, and they may collect information about you that Smith Altman Insurance does not. We are not responsible for the privacy practices or the content of linked web sites.

Protecting Your Personal Information from Unauthorized Access
We limit employee access to customer information to those employees with a legitimate business reason for such access. We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons. We also conduct regular risk assessment, risk management and control, and oversight of our service providers to assure the effectiveness of these safeguards.

Your Medical Information
Smith Altman Insurance obtains medical information only in connection with specific products or claims. We will not use or share personally identifiable medical information for any purpose other than the underwriting or administration of your policy, claim or account, or as otherwise disclosed to you when the information is collected.

Reviewing Your Information
If you submitted information to Smith Altman Insurance online and would like to review that information, please request a copy of the information about you that we have in our files to review it for completeness and accuracy. Your request must be in writing. Please contact your Agent/Broker.

Changes to this Statement
Please be aware that we may periodically update or revise this Statement. Please check our Consumer Privacy Statement frequently for changes.